| GOVJOBS Job
Listing> #941270 |
Migrant Center Manager
Location: US-CA-Modesto
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Job
Details: |
The Migrant Center Manager is directly responsible for the efficient and business-like
operations of the Arturo Ochoa Migrant Center in Gilroy, CA. Supervises and assigns work
and directs the Center staff in organizing maintenance, repair and construction programs.
Depending on assignment, duties include, but are not limited to the following: Conduct
eligibility interviews, process applications and determine eligibility of applicants for housing
units; assigns housing based on family size and available housing stock; maintains records
of applications and tenants assigned to units per OMS regulations; resolves tenant
problems and disputes as appropriate; receive and collect rents from tenants; maintain
property and inventory records; interpret regulations relating to operation of Center. In
addition, the Migrant Center Manager will coordinate activities with other Authority
departments and outside agencies as required and/or necessary.
Manages subordinate employees in Housing Authority projects. Carries out duties and
responsibilities assigned by the Property Manager, Asset Manager, and/or Director or
Property Management, in accordance with the organization¡¦s policies, procedures, and
applicable laws. Responsibilities include planning, assigning, and directing work, appraising
performance, rewarding employees and recommending discipline; addressing complaints
and resolving problems; and termination recommendations.
SUPERVISION RECEIVED
Receives general supervision from the Property Manager, Asset Manager and/or Director
of Property Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to, the
following:
Manages housing program activities including tenant eligibility, waitlist management,
lease enforcement, move out deposit accounting, and completion of end of year
reporting requirements.
Participates in the development of the Department work plan, and assigns work
activities, projects and programs to staff. Monitors work flow. Implements policies and
procedures. Reviews and evaluates work products, methods, and procedures.
Enforces dwelling leases, reviews and evaluates information regarding lease and
rental agreements, and advises and counsels tenants as to lease requirements and
violation consequences.
Manages the collection of delinquent rent payments and the service of thirty-day
notices, implements legal processes, and reviews, recommends, and represents the
Housing Authority in hearings and court proceedings.
Reviews and evaluates information regarding rental and lease agreements,
manages the collection of rent payments, housekeeping and maintenance of units, and
the counseling of tenants in regards to obligations and responsibilities.
Manages the resolution of conflicts between tenants and their neighbors.
Conducts various housing and project surveys/inspections and compiles reports.
Performance of annual, pre-occupancy, six-month, problem, move-in and move-out
inspections.
Responds to emergency calls as required after normal working hours.
Oversees the interaction with and counseling of individual tenants as needed and
refers tenants to helping agencies, monitoring referrals through to resolution.
Coordinates the implementation of Housing Authority policies and procedures with
tenants.
Attends and represents Housing Authority at resident council meetings as directed.
Oversees the records of tenant actions and related documents
Conducts Quality Control audits of tenant files
Sends and receives a variety of correspondence.
Recommends goals and objectives and assists in the development of policies and
procedures.
Knowledge of general office procedures.
Working knowledge of basic principles of organization, personnel management, and
general office procedures, specific but not limited to recordkeeping and administration of
tenant accounts.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential and
duty satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
AA, or the equivalent of two years of college (48 units or more), and practical experience in
supervisory and/or management positions. Two years of actual experience in an officeclerical, or property management position will be accepted as equivalent to two years (48
units) of completed college education.
Bachelor¡¦s degree preferred, from a four-year college or university with concentration in
property management, public administration, business administration, or applicable social
science.
REQUIRED QUALIFICATIONS, TRAITS AND SKILLS, including but not limited to:
Knowledge of:
Office of Migrant Services policies and Stanislaus Regional Housing Authority
procedures.
Pertinent federal, state and local laws, codes and regulations.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Methods and techniques used in building and ground maintenance activities.
Basic personal computer operation.
Safe work practices.
Interviewing skills and techniques;
Principles of business letter writing and basic report writing;
Principles of good record keeping;
Principles and practice of excellent customer service;
Modern office methods, equipment and procedures including but not limited to
personal computers, and basic software such as Outlook, Word and Excel;
Basic mathematics, general office, organizational, clerical and computer skills;
External audit requirements;
Training techniques;
Yardi programs software;
Internet and e-mail usage in a business setting;
Administrative principles and practices, including goal setting, program development,
implementation, and evaluation, organization and management practices as applied
to the analysis and evaluation of projects, programs, policies, procedures and
operational needs.
Ability to:
Speak, read and write in English.
Speak, read and write in Spanish (preferred but not required).
Interpret and apply various laws, codes and regulations.
Prepare and maintain accurate records.
Analyze tenant and landlord problems and recommend alternative solutions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative working relationships with those contacted in the
course of work.
Work with individuals from varying income levels and cultures.
Must be detail oriented and have strong organization skills;
Ability to outline, organize and establish priorities for work for assigned staff;
Prepare clear and concise reports, professional documents, correspondence and
letters.
Perform basic arithmetic accurately;
Must have excellent oral and written communication skills;
Adapt to a changing environment and handle multiple priorities;
Gather information, perform analysis; create and interpret reports and other data;
Use internet resources (e-mail, browser, date search and retrieval);
Meet the physical and mental requirements of the position;
Be courteous, exercise judgment, discretion and maintain confidentiality in dealing
with client information;
Demonstrate daily a pleasant, personable, and patient communication style with the
desire to help people in need;
Must be able to retain a high volume of knowledge and apply program information in
making decisions and communicating information to others;
Work under pressure, multi-task, prioritize and meet schedule deadlines;
Analyze information and perform problem solving skills, and reach sound
conclusions and make decisions in accordance with established policies,
procedures, and guidelines;
Establish and maintain effective and courteous working relationships with all levels
of the organization, clients, property owners, hearing officers, representatives of
other governmental agencies, the public and others encountered in the course of
work;
Work under the stress of short timelines and understand oral and written instructions
and procedures;
Ability to learn quickly, and manage multiple priorities, deadlines and schedules
while meeting productivity requirements in the face of changes, obstacles and other
unexpected events;
Operate independently and exercise sound judgment and critical thinking in the
conduct of day-to-day activities;
Ability to exercise discretion and independent judgment in the execution of
responsibilities;
Ability to develop, mentor and motivate staff with tact and diplomacy; exhibit
professionalism and lead by example;
Must maintain confidentiality of all information gathered;
Must be competent with Microsoft Office products including a variety of data
processing and spreadsheet software as well as web browsers and basic office
machinery.
ADDITIONAL REQUIREMENTS
Must maintain regular and punctual attendance during normal workweek for face-toface interactions with the public, clients, co-workers, and management. Additional
hours may be required to complete assigned tasks;
Must maintain access to an automobile or other means of transportation, when and if
required to travel on Stanislaus Regional Housing Authority business; and may be
required to drive to/from main office and assigned sites;
Must possess and maintain a valid California Driver¡¦s License;
Must possess and maintain valid and current automobile insurance in accordance
with California law, including a periodic review of recent DMV history;
Must possess and consistently demonstrate the excellent customer service skills to
perform this job effectively, including but not limited to, professionalism and
courtesy.
Must comply with all company policies and procedures;
Must work at assigned location(s);
May be required to attend appropriate technical training workshops and classes
overnight via plan or auto as assigned.
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| Benefits: |
Medical, Dental, Vision, Life Insurance, Retirement, Deferred Compensation, Paid Leave, Education Incentive
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